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How Can We Help Today?

Owned and operated by DreamWell Boutique, our team is ready to help with orders, product questions, or finding your perfect sleep solution.

We typically respond within 24 hours
Ways To Connect

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Email
support@dreamwellboutique.com
Within 24 hours
Phone
add business number here
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our wellness team during business hours
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your delivery in real time. If you have any trouble locating your tracking details, send us a message and we will look it up for you.

What is your return policy?

We offer 30-Day Returns on eligible items. If your infrared sauna, massage chair, adjustable bed, or mattress does not meet your expectations, please review our Return Policy page for full details on how to start the process.

Can I exchange an item for a different model?

Exchanges are handled on a case-by-case basis. Contact our team with your order number and the model you are interested in, and we will walk you through the available options and next steps.

How do I choose between an adjustable bed and a standard mattress?

Adjustable beds are designed to support customizable sleep positions, which can be ideal for reading, lounging, or finding a more comfortable rest angle. A premium mattress on a flat foundation may be the right fit if you prefer a more traditional setup. Our team is happy to discuss your preferences and help you decide.

What should I know before purchasing an infrared sauna or massage chair?

Infrared saunas and massage chairs each have specific space, electrical, and ventilation considerations. We recommend reviewing the product specifications on each listing and reaching out to our team with any questions about setup, dimensions, or power requirements before placing your order.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Infrared Saunas
Massage Chairs
Adjustable Beds or Mattresses
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our team aims to respond to every inquiry within 24 hours during business days.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption.

Curated Quality

Every infrared sauna, massage chair, and sleep system is carefully selected for craftsmanship and comfort.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our return policy.